Thorburn Security Solutions is an industry leading Security Services Provider that offers integrated, intelligence-driven safety and security solutions through an advanced risk mitigation approach.

 
 

Our wide range of products and services transform traditional security services into intelligence-driven operations that add value for our customers.

 
 

Thorburn Security Solutions is an industry-leading Security Services Provider which offers intelligence-driven security solutions through an integrated risk reducing approach.

 

Responsibility

OVERVIEW

Thorburn Security Solutions is a responsible, ethical trader with distinctive local roots. We care about all our stakeholders - our employees, clients, communities, shareholders and the environment.

We have an obligation towards and an important role to play in improving the lives of our communities, and we provide opportunities for their success in the future.

Therefore, it is our prerogative to actively invest in the development of our people. Through our in-house Tsebo Skills Academy (that trains thousands of industry staff annually) to our structured programs, management development scheme and post-graduate business school education for senior and middle managers, we UPLIFT our employees, enabling them to thrive in their careers, live the Thorburn values (Integrity, Caring, Enterprising and Diligent) and to be proud ambassadors for our brand.

CSI IN ACTION

CSI is a key focus area in every community we operate in and is central to our sustainable business model. While we support many worthy causes that aid society’s most vulnerable, our purpose and the true strength of our social outreach programs lays in creating a meaningful difference through investing in people and developing sustainable local skills. We strive to enhance community potential by partnering with local communities through a participative approach that integrates them into our value chain and creates strong, quality local suppliers.

Our main CSI focus areas revolve around:
CSI is a key focus area in every community we operate in and is central to our sustainable business model.
CSI is a key focus area in every community we operate in and is central to our sustainable business model.
CSI is a key focus area in every community we operate in and is central to our sustainable business model.

Enterprise Development

At Thorburn we believe in investing time and capital in helping people establish, expand and improve their business ventures. As a responsible organisation, we take pride in helping people to earn a living as it helps them out of poverty and it leads to long-term economic growth for themselves, their families and their communities. We see Enterprise Development as more than just a priority element on the amended B-BBEE Codes of Good Practice, to us it is about investing in SMME’s and EME’s as they are the driving force for economic growth and creation of jobs.

GLOBAL STANDARDS OF GOVERNANCE AND ETHICS

Our global standards across operational delivery, health and safety, financial management, operational procedures, business transparency, tax and regulatory compliance, labour management ethics and governance, skills building and use of technology all enable us to deliver the highest quality services and provide clients with absolute confidence.

The group’s Governance and Ethical Compliance Framework subscribes to the European SAPIN II Laws on transparency, anti-corruption and compliance, the US Foreign Corrupt Practices Act, as well as the King IV Governance Statutes and UN Global Compact Principles.

Our compliance statement instils ethical business practices in every aspect of operations, with a zero-tolerance staff policy on any form of dishonest behaviour.

Employee calls to our outsourced, anonymous ethics hotline are handled at Board level for immediate investigation. This rule applies across all our operations.

We constantly improve our internal control processes and environment:

Health & Safety

At Thorburn, we take Health and Safety very seriously and strive to give it the emphasis and awareness required. We constantly endeavour to make Safety part of our daily management. We support the Occupational Health and Safety Act, 85 of 1993. To ensure compliance with this legislation in our business, we engage in continuous training on hazard identification and prevention and constantly update our practices in accordance with the latest practices in this field.

Our approach to Safety is behaviour-based and Base Line Risk Assessments have become a way of managing Safety, whilst issue-based Risk Assessments precede all new tasks. We measure compliance & prevent non-conformance through the mini HIRA, 4-Steps-to-Safety and critical task observations, internal, external and self-audits.

We support the Occupational Health and Safety Act, 85 of 1993. To ensure compliance in our business with this legislation, we engage in continuous training on accident prevention and constantly update our Good Manufacturing Practices, in accordance with the latest practices in this field. Over and above all of this, we have an internal team that audits operational practices on Occupational Health and Safety in order to drive continuous improvement.

Key areas of the Thorburn Safety leadership:

THE ENVIRONMENT

The Group places environmental sustainability at the heart of its operations. This extends from maintaining our standard of environmental practice at an operation level, re-inventing the ways in which we operate to constantly improve our internal benchmarks, to training our people to create innovative product solutions for our clients that provide commercial and environmental benefits. As with every other division in the group, Thorburn works with its valued clients to minimise impact on the environment and sets targets for on-going improvement. We comply with recommended environmental legislation and constantly seek to improve our own environmental program. In addition, we raise awareness of environmental issues amongst our employees and enlist their support in improving performance.

GLOBAL QUALITY MANAGEMENT STANDARDS

Our Quality Management Framework ensures quality in consistency, measurability, reliability, punctuality, productivity, safety, health, sustainable value creation, wellbeing and more. As a quality-driven organisation, Thorburn is obsessed with the management of Quality Systems across all our operations. We feel so strongly about quality, that we have made quality management a vital part of individual employee performance management.

Our ISO 9001 quality system delivers precision and reliability and our practices are entrenched within the scope of the Quality Management System. Our focus is on quality, client satisfaction, management responsibility, effective resource management and continual improvement of our services.

With our approved Product Realization model as the foundation for operational execution, our global standards across operational procedures and management enable us to deliver the highest quality services and provide clients with absolute assurance.

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